Government restrictions may have an impact on services provided.
Please contact the hotel directly for the most up-to-date information.
What is the distance from Adelaide Airport to the hotel?
The Playford is approximately 9kms from Adelaide Airport, a short 15-20 minute commute by car.
What are the transport options from Adelaide Airport to the hotel?
Adelaide Airport offers a range of public transport options from taxi services, bus services, rental car hire and bicycle hire. For further information please visit www.adelaideairport.com.au/parking-transport/transport-options.
Alternatively the hotel can assist with private chauffeur transfers through our preferred suppliers with prior notification. Please contact us for details.
What is the pricing for Internet at the hotel?
Wireless internet is complimentary for guests throughout the hotel. Both wired and wireless connections are available in-room.
What does breakfast cost?
Breakfast in Luma starts at $25. Surcharges apply for public holidays and special event days. Please call 08 8213 8844 to enquire.
When is breakfast served?
Luma is open for breakfast Friday, Saturday and Sunday mornings 08.00 to 11.00. The Lounge Bar also has light breakfast options available 7 days a week.
When is lunch served?
Lunch specials are available in The Playford Lounge Bar weekdays from 11:30 to 14:30 (excluding public holidays). An All Day menu also operates every day from 11:00 to 22:00.
When is dinner served?
Luma is open for dinner Thursday, Friday and Saturday nights from 17.30 with European inspired fare and an extensive beverage list. Dining options may change for public holidays and special events days. Please call 08 8213 8844 to enquire.
What time is check-in?
Check-in is from 14:00 Monday to Thursday and from 15:00 Friday to Sunday and public holidays.
What time is check-out?
Check-out time is 11:00. For extended check-out enquiries please speak to our Reservations team on 08 8213 8888.
When is the Health Club open?
Our gym, pool, spa and sauna are open 24 hours a day for guest use only. The pool is heated to 26 degrees, and is 12.5 metres long.
Can you store my luggage?
We can securely store small luggage for up to 24 hours, giving you plenty of time to get out and explore the city of Adelaide. This service is subject to availability.
Is there a security bond for my accommodation?
There is a security bond of $100.00 per night on a credit card or $150.00 per night in cash. If using cash, photo ID will be required and a copy may be retained on file. Cash deposits are not accepted for Suite bookings.
Where can I park my car? How much does parking cost?
Car parking is available in The Playford Car Park located on Victoria Street, opposite the hotel. Self-parking is available for $26.00 per night, subject to availability.
Where is the entrance to check in?
Our lobby entrance is located off Victoria Street.
Is there a credit card surcharge?
Yes, they are as follows:
- American Express and Diners – 2.0% surcharge
- Mastercard Credit – 0.86% surcharge
- Visa Credit – 0.86% surcharge
- Debit Card – 0.86% surcharge
What TV channels are available in-room?
We provide the latest range of digital free-to-air channels as well as popular sport, entertainment and documentary channels. A pay-to-view movie service is also available.
What in room services do you provide?
We can organise babysitting, massages, dry cleaning, laundry and flowers on your behalf. Please note some services require direct contact with the recipient. In these cases, contact phone numbers are available from our Concierge desk.